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Amazon Work From Home/ Office job |Associates | Team Lead Interns | Apply Online

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Amazon is looking (Private Job Update) for Various customer service international voice process associate and team lead – intern (work from home/ office) posts. All legible and interested candidates can apply on or before (05-07-2023).

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Further information about the Amazon recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

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Job Location for Amazon Recruitment 2023 –

For International Customer Service International Process Associate post, candidates can work from home and for team lead (intern) post, the job location for candidates will be Bangalore.

Number of Vacancies –

There are various number of vacancies.

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Name of Vacancies and Number of Posts – The name and number of vacancies per posts are mentioned below.
1. International Voice Process Associate (Remote)

2. Team Lead (Intern).

Salary/Pay and Grade Pay –  For Customer Service International Voice Process Associate (Work From Home) post, the payable salary will be Rs 30,800 and for team lead – intern (Work From Office) post, the payable salary will be Rs 31,600 per month approximately. Further information about salary details is mentioned in the notification.

Responsibilities of International Voice Process Associate

  • Demonstrates undertaking of internet, amazon website and competitor websites
  • Demonstrates and ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications
  • Demonstrates an ability to learn in various media
  • Ability to successfully adapt to changes in the work environment
  • Demonstrate interpersonal skills with a diverse customer base
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Demonstrates conflict resolution, negotiation and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating with necessary
  • Ability to work overtime as required by business.

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Responsibilities for Team Lead (Intern)

  • Managing on daily basis, end to end operations for either on large site or a combination of small sites
  • Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you
  • Driving performance management of your team members. Preparing and implementing training and development plans for associates
  • Continuously improve the delivery process and attain a sustained level of delivery performance improvement
  • Conducting 4M and 5S audits for the delivery station on a daily basis
  • Stand-in for area manager
  • Ability to manage day and night shifts.

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Age – For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.

Educational Qualifications – The educational qualification details for this post is mentioned below.

  • Customer Service International Voice Process Associate – {12th pass}
  • Team Lead (Intern) – {a graduate degree in any discipline}.

Knowledge/Skills and Additional Information Required – 

  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Strong execution skills
  • Excellent documentation skills
  • Good comprehension skills – ability to clearly understand and state the issues customers present
  • Ability to concentrate – follow customers issues without distraction to resolution
  • Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently
  • Ability to use a desktop/ Laptop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Good typing skills
  • Good people management skills
  • Ability to approach problems logically and rationally
  • Action oriented and self disciplined
  • Organized and detail-oriented
  • Proficiency in MS Excel.

To know about more skills, visit the detailed notification.

Work Experience – No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.

How to Apply – All legible and interested candidates have to apply online from the official website or from the given link below.

Click Here to Apply Online for International Voice Process Associate Post

&

Click Here to Apply Online for Team Lead (Intern) Post

International Voice Process Associate Post Click here
Team Lead (Intern) Post Click here

Candidates have to register themselves online. Candidates have to apply via online mode only. Applications sent via offline mode will be summarily rejected for sure.

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