Job Role – Customer Success Intern.
Location of Job – Work From Home.
Job Duties and Responsibilities – The responsibilities for this opening are mentioned below in-detail
- Ensure high customer satisfaction scores, manage customer health status, adherence to tickets SLAs, and create a company-wide customer feedback loop
- You will develop and present quarterly business review data to customers and prepare post-meeting reports
- You’ll work on Interpreting data, analyzing results using statistical techniques, and provide ongoing reports. Also, help in the on-boarding of a new customer by working on data upload & help with ad-hoc analysis and any fundamental research exercise.
- Proactively assist customers by optimizing article content and titles, keeping in mind the serviceability for solutions through the support center
- Work closely with Sr. CSMs and CSMs to support their portfolio of accounts and improve org. wide customer retention.
Qualification Required – The candidates must be a 12th pass or bachelor’s degree holder.
Age – A candidate must be at least 18 years old. There is no upper age limit mentioned by InFeedo.
Pay Scale/CTC – The average salary of an Customer Success Interns at InFeedo is Rs 25,000 per month approximately which will be around 3.0 lakhs per year.
Expected Knowledge and Skills – The knowledge and skills that you need are given below
- Strong attention to detail
- Excellent communication skills
- Excellent presentation and analytical skills.
Selection Process – The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher – Freshers and experienced both are eligible for InFeedo.
Closing Date – Candidates need to submit application through online application portal by (15-06-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed
APPLY FOR INFEEDO WFH JOB
Applicants can apply from the link given below
Important Note – Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.