Join Groww’s Team |Customer Success Executive |Work From Home

job Details:

Position: Customer Success Executive

Location: Work from home

Salary: INR 4,20,000 per annum

Who Can Apply:

Groww welcomes applications from both freshers and experienced professionals. The role of a Customer Success Executive at Groww is critical, as they are the first point of contact for customers. Thus, Groww is looking for individuals who demonstrate a customer-first attitude and possess excellent communication skills.

Qualifications: To be eligible for the Customer Success Executive position, candidates should meet the following educational qualifications:

• Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/PGDM)
• Minimum 50% cutoff in 10th, 12th, and Graduation
• No backlogs or gap years during education

Skills and Expertise:

At Groww, customer-centricity is at the core of everything we do. We strive to provide a seamless experience for our customers at every touchpoint. Therefore, we are seeking dynamic and energetic professionals with the following skills and expertise:

1. Excellent communication skills: Clear and effective communication is essential to interact with customers and address their queries or concerns.
2. Customer-first attitude: Putting the customer’s needs first and ensuring their satisfaction is key to succeeding in this role.
3. Problem-solving abilities: The ability to analyze customer issues and provide appropriate solutions will help create a positive customer experience.
4. Empathy and patience: Understanding and empathizing with customers’ concerns, while maintaining a patient and positive attitude, is crucial for effective customer support.

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Application Charge/Fee – There are no application fees for this recruitment by Accenture.

Important Information – Beware of fraudsters/Scammers as there is no Charge/Fee for Private/MNC job openings. If someone asks you for money or demands money for your selection in the company, then consider this a scam.

Important Note – Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.